“The NTUiTiV Difference” – This is Why This Course is Right for You
- Special Discounted Price of US$3,950 – the usual price is US$4,950
- Satisfaction Guaranteed – or we will give you your money back!
- 15% Early-bird Discount – for the first 3 people to register for any course
- 20% Group Discount – if you come with one or more colleagues
- No More Than 12 Delegates on the course – guaranteed
See our homepage for more detailed information about these NTUiTiV Differences.
Mastering Influence, Emotional Intelligence and Clear Communication in the Modern Workplace
The success of projects, team performance, engagement and relationships is built on one foundation: effective communication. When initiatives fail, it is often not due to lack of skill or motivation — but lack of communication. This intensive 5-day programme develops best practice across all critical workplace communication skills, equipping managers and professionals to influence, negotiate, present and engage with confidence.
Across five progressive days, participants learn how to read an audience, adapt communication style, negotiate in a non-adversarial way, ask powerful questions, listen deeply, give impactful feedback, deliver compelling presentations and communicate clearly under pressure and during change. The course combines emotional intelligence, negotiation mastery and presentation excellence into one practical, hands-on learning experience.
Why this course is important
In modern organisations, the ability to communicate clearly and persuasively determines whether ideas gain buy-in, projects succeed and teams remain engaged. Leaders must manage difficult conversations, negotiate win:win outcomes, present confidently and adapt to change — often simultaneously.
This programme directly addresses those challenges by strengthening emotional intelligence, developing tolerance and understanding, and equipping participants with tools to remain open-minded under pressure. By learning to observe, listen and adapt style appropriately, professionals become more effective influencers, more persuasive presenters and more confident negotiators.
Ultimately, this course ensures that when you speak, others listen — and when they speak, you truly understand.
Who should attend
This programme is ideal for:
- All managers
- All supervisors
- Anyone who needs to communicate more effectively in their job role
- Professionals who struggle to achieve buy-in to their projects and ideas
It is particularly valuable for those responsible for leading teams, influencing stakeholders or delivering key initiatives.
What you will learn
Over five immersive days, participants will gain practical, immediately applicable skills:
Day 1: Understanding People & Using Emotional Intelligence
- Understanding your team, audience or opponent
- Working with different personality types
- Developing and applying Emotional Intelligence
- Adapting your style to achieve desired outcomes
Day 2: Effective Communication & Listening
- The keys to effective communication
- Asking powerful questions
- Deep listening skills
- Handling difficult conversations
- Team exercise and debrief
Day 3: The Art of Negotiation
- Core negotiation skills
- Negotiation exercises
- Understanding the range of Win:Win
- Listening so that others speak
- Coaching upwards
Day 4: Preparing & Delivering Effective Presentations
- Presentation skills mastery
- Structuring content (Start – Middle – End)
- Stagecraft and reading audience reaction
- Vital skills and mindsets for excellence
- Practising and refining delivery
Day 5: Communicating Clearly Under Pressure & During Change
- Communicating and leading change
- Keeping an open mind under pressure
- Developing tolerance and understanding
- Communications exercises
- Course integration and review
Participants are assessed through participation, exercises, case studies and performance in assessments. Successful delegates receive a Certificate of Successful Completion along with a Transcript of Marks detailing performance across each assessment element.
The programme is delivered by an independent Learning and Development Specialist with over 20 years’ experience in training, facilitation, speaking and coaching, alongside 25 years of operational leadership experience across IT, Finance, Audit, Supply Chain and HR, and extensive international exposure across multiple industries.
