Restaurant Operations Management
- 5 day course
- Maximum 12 delegates
- 3 upcoming dates
- US$3,950
Led by World-leading specialist in hospitality and tourism management
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View or download the course brochure
“The NTUiTiV Difference” – This is Why This Course is Right for You
- Special Discounted Price of US$3,950 – the usual price is US$4,950
- Satisfaction Guaranteed – or we will give you your money back!
- 15% Early-bird Discount – for the first 3 people to register for any course
- 20% Group Discount – if you come with one or more colleagues
- No More Than 12 Delegates on the course – guaranteed
See our homepage for more detailed information about these NTUiTiV Differences.
Driving Efficiency, Profitability, and Service Excellence
This intensive 5-day Restaurant Operations Management programme provides a comprehensive, hands-on overview of the principles and practices behind successful foodservice operations. Participants explore every aspect of day-to-day restaurant management—from staffing and labour control to food and beverage production, inventory, purchasing, quality assurance, and guest service excellence. Through practical applications and case studies, the course builds capability in operational efficiency, standard operating procedures, regulatory compliance, and performance metrics. By the end of the programme, delegates are equipped with the tools to manage restaurant operations confidently while maintaining profitability, consistency, and high customer satisfaction.
Why this course is important
Running a modern restaurant demands far more than culinary skill—it requires strong operational control, financial awareness, people leadership, and a relentless focus on customer experience. This course develops those capabilities in a structured, practical way. Participants learn how to control prime costs, interpret P&L statements, optimise inventory, and apply quality management systems while building motivated teams and delivering service excellence. With dedicated modules on menu engineering, food safety, technology adoption, guest satisfaction, and online reputation management, the programme helps professionals improve efficiency, protect margins, and build sustainable, high-performing restaurant operations.
Who should attend
This course is ideal for:
- Hotel professionals looking to fast-track their management and leadership careers
- Managers seeking proven strategies to boost guest satisfaction and operational performance
- Department heads aiming to improve profitability, efficiency, and operational control
- Hospitality professionals wanting a competitive edge in a crowded job market
- Individuals preparing to step into supervisory or management roles within hospitality and tourism
What you will learn
Across five practical days, participants will gain in-depth knowledge of:
- Restaurant operating models, service styles, and managerial functions
- Front-of-house and back-of-house operations, including kitchen workflow design
- Menu engineering, menu psychology, recipe standardisation, and portion control
- Food safety and hygiene (HACCP basics), waste management, and yield control
- Beverage operations, quality management, and guest relations
- Human resource management, recruiting, staffing, scheduling, and labour cost control
- Leadership, team culture, motivation, and handling staff conflict
- Understanding P&L statements and managing food, beverage, and labour prime costs
- Inventory systems, stocktaking, and financial controls
- Adopting new technology in restaurant operations and selecting the right systems
- Delivering service excellence, managing complaints professionally, and driving guest satisfaction
- Brand positioning, restaurant marketing basics, online reputation management, and sales-building promotions
Participants also benefit from an experienced instructor with over 20 years of combined hospitality education and hotel management expertise, blending academic insight with extensive operational leadership.
The Saudi Arabia Vision 2030 Career Accelerator
This is a public course, but it is also an integral part of NTUiTiV’s Vision 2030 Career Accelerator.
NTUiTiV’s Vision 2030 Career Accelerator courses empower young Saudi professionals to turn ambition into achievement. The Accelerator is designed to prepare you to take the lead and maximise your contribution to the Kingdom’s most exciting transformation – Vision 2030.
This Restaurant Operations Management programme directly supports Saudi Arabia’s Vision 2030 by equipping young professionals with the operational, leadership, and commercial skills needed to power the Kingdom’s fast-growing foodservice and tourism sectors.
The course develops practical capability across kitchen and front-of-house operations, cost control, inventory, food safety, and customer experience—enabling participants to deliver consistent service excellence while protecting profitability. With strong focus on labour management, P&L understanding, technology adoption, and performance metrics, learners gain the tools to run efficient, modern restaurants.
Emphasis on leadership, team culture, and guest satisfaction helps accelerate Saudis into supervisory and management roles. By building job-ready talent who can improve standards, grow local businesses, and enhance Saudi Arabia’s global hospitality reputation, this programme contributes directly to economic diversification, private-sector growth, and sustainable employment under Vision 2030.
What participants say
Your course leader
World-leading specialist in hospitality and tourism management
The instructor holds BSc and MSc degrees from the United States and brings over 20 years of combined experience in hospitality education and hotel management.
With more than two decades of teaching experience in academia and professional training across Cyprus, alongside extensive hands-on leadership in hotel management and operations, the instructor offers a strong blend of academic insight and real-world industry expertise.
Their background spans operational excellence, service quality, and strategic hospitality management, providing participants with practical, experience-driven learning grounded in international best practices.
Choose your date
There is a cap of 12 seatsUS$3,950 / delegate
All NTUiTiV courses are both Accredited and Quality Assured by one of the leading CPD Accreditation providers: Qualitas Accreditas.
Limassol, Cyprus
St Raphael Resort, Amathountos Avenue, Pyrgos, Cyprus
or equivalent hotel nearby