Sub-Saharan African Perspectives of Refining Technology & Operations

“The instructor made complex topics like budgeting and stakeholder management easy to understand. I gained huge confidence, especially around guest experience and crisis handling. Truly five-star training. Inspiring, practical, and confidence-building.”

Samira

, Operations Supervisor -

Tourism Services

“Fantastic trainer with deep experience. The sessions on creative concepts, digital marketing, and guest experience were brilliant. I loved learning how to manage vendors and deliver smooth on-site execution. Exactly what I needed to step into event management.”

Claire

, Marketing Executive -

Hospitality

“The speaker was outstanding—clear, energetic, and full of real-world insight. I learned everything from budgeting and logistics to on-site coordination. What I enjoyed most was the structured approach to planning and risk management.”

Yousef

, Events Coordinator -

Corporate Services

“Exactly what modern tourism professionals need.”

Zanele

, Business Development Executive -

Travel Sector

“Fantastic trainer with deep industry knowledge. The sessions on traveller expectations, technology, and strategic planning were outstanding. I left with practical ideas I can immediately apply.”

Rebecca

, Marketing Lead -

Hospitality

“The speaker was exceptional—clear, engaging, and full of practical insight. I learned so much about sustainability, digital transformation, and workforce challenges. What I enjoyed most was the scenario planning and future trends workshop. A powerful course that completely reshaped my strategic thinking.”

Hassan

, Operations Manager -

Tourism Services

“The instructor made complex topics like technology adoption and financial management easy to understand. I gained huge confidence in managing operations, and the focus on guest satisfaction was my favourite part. Practical, inspiring, and professionally delivered.”

Zainab

, Operations Coordinator -

Hospitality Services

“Five days that completely changed how I manage my team. Fantastic trainer with deep experience. The sessions on leadership, service excellence, and customer complaints were brilliant. I especially loved learning about inventory systems and prime cost control.”

Emily

, Assistant Manager -

Casual Dining

“The speaker was outstanding—clear, practical, and full of industry insight. I learned so much about menu engineering, P&L, and labour control. What I enjoyed most was how immediately applicable everything was. An exceptional programme for real operational impact.”

Khalid

, Restaurant Supervisor -

Food & Beverage

“The trainer was exceptional—so knowledgeable and approachable. I learned about leadership, inventory control, and growth strategies, but what stood out most was the focus on guest experience and staff motivation. Truly five-star training.”

Aisha

, Culinary Professional -

Restaurant Sector

“Exactly what future restaurateurs need. Fantastic delivery and structure. The instructor made financial planning and P&L statements easy to understand, and I loved the sessions on marketing and customer experience. I left with a complete picture of how to run a restaurant properly.”

Grace

, Operations Manager -

Hospitality

“The speaker was outstanding—clear, motivating, and deeply practical. I learned everything from business planning to pricing and SOPs. What I enjoyed most was how real-world the examples were—it gave me confidence to move forward with my concept. An incredible roadmap from idea to operation.”

Omar

, Aspiring Restaurant Owner -

Food & Beverage

“Fantastic delivery and depth of knowledge. The sessions on financial performance, KPIs, and guest experience really stood out. The instructor made complex topics simple and enjoyable—truly five-star training. Exactly what aspiring hotel leaders need.”

Amina

, Operations Executive -

Tourism Services

“The trainer brought every topic to life, especially revenue management and cost control. I loved the balance between operations and leadership. I walked away with tools I can apply straight back at work. Practical, inspiring, and immediately useful”

Michael

, Food & Beverage Manager -

Hospitality

“An outstanding learning experience from start to finish. The speaker was exceptional—clear, engaging, and full of real-world examples. I learned so much about PMS, housekeeping standards, and performance metrics. What I enjoyed most was how everything connected across departments.”

Fatima

, Guest Services Supervisor -

Hotel Operations

“An outstanding learning experience from start to finish. The speaker was exceptional—clear, engaging, and full of real-world examples. I learned so much about PMS, housekeeping standards, and performance metrics. What I enjoyed most was how everything connected across departments.”

Fatima

, Guest Services Supervisor -

Hotel Operations

“Practical, inspiring, and career-changing. What I enjoyed most was learning how data drives decisions—from demand patterns to total revenue management. The instructor made everything relevant and easy to apply. I now see a clear career pathway into revenue management.”

Naledi

, Hospitality Management Graduate -

Tourism Sector

“The speaker was excellent—knowledgeable, approachable, and full of industry insight. I loved the sessions on pricing strategies and distribution channels. This course gave me the confidence to start thinking commercially. Exactly what I needed to move into a commercial role.”

Sarah

, Reservations Executive -

Hotel Operations

“Outstanding delivery and incredibly practical. The trainer explained complex concepts like RevPAR and forecasting in such a clear, engaging way. I especially valued the real examples and dashboards. I left with a completely new understanding of how revenue management connects to operations.”

Ahmed

, Front Office Supervisor -

Hospitality

“The instructor was extremely knowledgeable and the case studies were all excellent. Thank you for such a really interesting course.”

Ibn

, Chemical Engineer -

Refinery

“The case studies on LNG and GTL gave me tools I can apply directly in my role. Highly practical and relevant.”

Amara

, Energy Policy Advisor -

Ministry of Hydrocarbons

“This programme helped me understand both the technical and commercial aspects of gas processing in Africa. A complete foundation for gas professionals.”

Jean-Luc

, Process Engineer -

National Oil Company

“I discovered how to align governance pillars with proactive KPIs. The vulnerability review exercise was highly practical, and I enjoyed working through stakeholder mapping. I’ll use this strategy to roll out continuous improvement oversight in our security forum.”

Lin

, Risk & Compliance Manager -

Telecoms

“Understanding risk prioritisation shifted our risk focus immediately. The strategy alignment tools were invaluable, and I enjoyed collaborating on our incident response playbook. I will present our structured cyber strategy to the board next quarter.”

Ollie

, CISO -

Healthcare Tech

“I learned to map our threat landscape against business-critical assets, which was eye-opening. The layered defense workshops were extremely useful, and I thoroughly enjoyed the red-teaming lab. I plan to embed threat-hunting routines into our new cybersecurity roadmap.”

Sal

, Security Lead -

Financial Services

“I particularly valued the sessions on hydrate prevention and NGL recovery—very relevant to offshore Ghana.

Comprehensive and practical.”

Akosua

, Petroleum Engineer -

Jubilee Field Operations

“The course gave me both technical grounding and commercial tools for navigating Nigeria’s LNG sector.

Essential for West African gas professionals.”

Adewale

, Senior Gas Engineer -

NLNG Nigeria

“Incredible training! I loved the sessions on storytelling and leadership presence. The instructor was engaging and made complex ideas easy to apply in my work.”

Samuel

, Operations Supervisor -

Manufacturing

“This course completely changed how I communicate. The emotional intelligence tools were invaluable, and the role plays were my favourite part—so practical and real.”

Grace

, HR Director -

Technology

“The speaker was outstanding—he brought the topic to life with humour, insight, and real-world relevance. I’ve learned how to project confidence and lead with empathy.”

Ahmed

, Senior Manager -

Finance Sector

“Brilliant course! The instructor’s depth of knowledge and passion for the subject kept us fully engaged. I particularly enjoyed learning about non-verbal communication—so powerful in business and beyond.”

Tunde

, Operations Supervisor -

Manufacturing

“I never imagined five days could transform the way I communicate. The speaker brought complex concepts to life with real-world examples. I especially valued the section on emotional intelligence—it’s already changing how I handle challenging situations.”

Jon

, Sales Director -

Technology

“The trainer was phenomenal—clear, engaging, and truly inspiring. I’ve learned how to read people better, communicate more effectively, and motivate my team with confidence. The role-play exercises were my favourite part—they made everything click.”

Elsa

, HR Manager -

Energy Sector

“The preventive maintenance frameworks and material optimisation techniques transformed my approach. I found the strategic roadmapping examples very valuable, and I enjoyed the interactive sessions. I’ll now integrate these routines into our annual maintenance strategy.”

Doug

, Operations Manager -

Healthcare Facilities

“Understanding failure curves and how they impact maintenance tactics was eye-opening. I found the CMMS and spare parts strategies very useful, and I enjoyed developing the maintenance scorecard. I’ll use these tools to reduce downtime and improve planning accuracy.”

Kris

, Reliability Engineer -

Utilities

“I learned to structure the full work cycle from planning to feedback and found the KPI and wrench time modules incredibly useful. I enjoyed the group case exercises, and I plan to implement weekly planning meetings and clear handover routines at our plant.”

Mohamed

, Maintenance Planner -

Petrochemical

“The case studies and group exercises made this more than a technical course—it gave us strategic insights too.”

Samira K

, Water Utilities Supervisor -

Morocco

“Finally a course that connects real-world plant operations to environmental policy and new technologies. Highly recommended.“

Faisal M

, Environmental Consultant -

UAE

“Excellent structure, practical content, and directly applicable to my work in municipal infrastructure planning.”

Rania H

, Civil Engineer -

Egypt Ministry of Housing

“Brilliant course! The instructor’s depth of knowledge and passion for the subject kept us fully engaged. I particularly enjoyed learning about non-verbal communication—so powerful in business and beyond.”

Tunde

, Operations Supervisor -

Manufacturing

“I never imagined five days could transform the way I communicate. The speaker brought complex concepts to life with real-world examples. I especially valued the section on emotional intelligence—it’s already changing how I handle challenging situations.”

Jon

, Sales Director -

Technology

“The trainer was phenomenal—clear, engaging, and truly inspiring. I’ve learned how to read people better, communicate more effectively, and motivate my team with confidence. The role-play exercises were my favourite part—they made everything click.”

Elsa

, HR Manager -

Energy Sector

“The best training I’ve attended on railway systems. I learned how to apply EN 50716 to a real-world procurement scenario. The teaching style was engaging, and I enjoyed the collaborative learning environment.”

Jim

, Cybersecurity Engineer -

Rail Technology Solutions

“An exceptionally well-structured course. The integration of RAMS with cyber risk assessment was enlightening. The speaker’s experience in signalling and safety compliance was clear in every session.”

Andrew

, Safety Compliance Specialist -

Railway Operations

“This course delivered beyond expectations. The speaker’s deep understanding of both cybersecurity and railway systems made complex standards easy to grasp. I especially valued the practical case studies—I now feel equipped to lead our cybersecurity upgrade initiative.”

Salim

, Rail Infrastructure Manager -

Public Transport Authority

“I discovered how to spot and remove bias in our team’s thinking. I enjoyed the real-world scenario simulations, and I plan to implement a decision-quality checklist in all leadership meetings.”

Holiday

, Operations Lead -

Manufacturing

“Understanding the difference between intuitive and analytical decisions was eye-opening. The creative ideation sessions were valuable, and I’ll now use decision trees when evaluating vendor proposals.”

Ade

, Business Analyst -

Finance

“I learned the seven-step problem-solving model and found the root-cause exercises really useful. I especially enjoyed using decision matrices, and I plan to lead a more structured decision workshop in our next project risk review.”

Musa

, Project Manager -

Construction

“The facilitator made complex refining processes easy to understand and directly applicable to real operations. I now approach plant optimisation with far greater confidence. Transformative learning experience.”

Thabo

, Process Engineer -

Sasol South Africa

“A perfect mix of technical and commercial insights. The case studies on deepwater and LNG projects provided practical tools I could apply directly in my role.”

Fatima

, Reservoir Engineer -

International Oil Company

“This course gave me the clarity to evaluate fiscal regimes and upstream risks across multiple African countries. Invaluable for anyone in African upstream.”

Kwesi

, Corporate Planning Manager -

GNPC Ghana

“The instructor on this programme was extremely knowledgeable and nothing was too much trouble for him. The other people on the course all faced similar challenges to me and we have agreed that we will all keep in touch and share ideas and achievements in the future.”

Joseph

, Risk and Compliance Lead -

Tourist Board

“Attending this course made for a really enjoyable and informative week. The speaker went above and beyond to help me to take what he was teaching and to apply it to the Ministry where I work. Thank you so much for all your help.”

Emily

, HR Manager -

Government Ministry

“This was a really good course. Each part of it was thoughtfully structured and conveyed a lot of useful information. I most enjoyed the session on cultural transformation and staff awareness of risk.”

Abu

, MD -

Software Company

“I discovered how to embed crisis resilience using standards like ISO 31000. Everything was explained clearly and there was lots of opportunity to ask questions. The simulations were enlightening and energising, and I’m now designing a structured emergency leadership framework for our critical assets.”

Layla

, Risk & Compliance Lead -

Utilities

“The speaker was so helpful – nothing was too much trouble. The deep dive into human factors shifted my thinking entirely. I found the leadership engagement tools very powerful, and I enjoyed the group scenario workshops. I’ll roll out a values-led safety messaging campaign across my sites.”

Koli

, Operations Director -

Construction

“The best course I have ever been on. I learned to combine behavioural psychology with leadership influence. The Bowtie risk sessions were incredibly useful, and I loved the interactive investigation role-play. I plan to embed these into our leadership safety rounds.”

Ali

, HSE Manager -

Oil & Gas

“I discovered frameworks for stabilising project momentum mid-crisis. The live scenario exercises were engaging and I’ll embed the debrief-and-learn steps into our response protocols. This is one of the best courses that I have been on.”

Monty

, Continuity Manager -

Finance

“A brilliant course – thank you so much. The rapid risk quantification module taught me structured decision-making. I found the stakeholder communication tools invaluable and will use them in our next delivery recovery.”

Mercy

, PMO Lead -

Telecommunications

“The speaker was top class! I learned to triage and re-plan swiftly under pressure. The case studies were highly useful and enjoyable, and I plan to implement crisis playbooks across our division.”

Patrick

, Project Director -

Infrastructure

“Excellent delivery and deeply relevant content. The personal assessments and simulation exercises gave me new insight into my leadership style. I left this course with not just tools, but the confidence to make better decisions when everything’s on the line.”

Mercy

, Emergency Planning Lead -

Oil & Gas

“The instructor’s passion and experience were outstanding. Learning to separate causes from symptoms and use structure changed the way I approach problems. The exercises were eye-opening, and I’ve already started applying them in my work.”

Fatou

, Risk Manager -

Manufacturing Industry

“This course was absolutely transformative. The trainer was incredibly engaging and brought every case study to life. I especially appreciated the focus on stress responses and groupthink—two areas I hadn’t fully considered before. I feel far more confident in my decision-making now.”

Thandi

, Operations Supervisor -

Energy Sector

“Fantastic course with a dynamic and knowledgeable speaker. I learned how to improve every aspect of our lab’s processes—from equipment calibration to risk management. The real-life examples and practical approach made the course thoroughly engaging.”

Chinelo

, QA Manager -

Healthcare Testing Lab

“This course exceeded all expectations. The sessions on audit procedures and handling non-conforming work were incredibly useful. I truly enjoyed the interactive exercises and left with tools I’ll implement in our next internal review.”

Angela

, Senior Microbiologist -

Food Manufacturing

“The trainer’s depth of experience and practical insights were exceptional. I now have a clear path to achieving accreditation for our lab. The module on test result validity and conformity statements was particularly powerful and eye-opening.”

Mohamed

, Laboratory Director -

Petrochemical Sector

“What stood out for me was how engaging the sessions were. The mix of technical depth and strategic discussions gave me a whole new perspective on oil and gas operations in West Africa. A truly transformative experience.”

Thabo

, Process Engineer -

Petrochemical Industry

“The course content was thorough, covering everything from exploration methods to advanced LNG production. The facilitator explained complex topics with such clarity, and I now feel confident applying these concepts in my role.”

Amina

, Business Development Manager -

Energy Sector

“I gained a complete picture of oil and gas production in just five days. The instructor’s depth of knowledge was incredible, and the case studies made everything so practical. I especially loved learning about EOR technologies and their application to real West African fields.”

Kwame

, Operations Engineer -

Upstream Oil & Gas

“The sessions on ethical marketing and AI-generated content were fascinating. I especially enjoyed designing our own AI-powered campaign in the workshop. The speaker kept everything practical and accessible—I now feel much more confident using AI in my role.”

Amer

, Social Media Lead -

Financial Services

“This course was a game changer. The content on AI content creation and automation was incredibly useful, and the instructor’s depth of knowledge was unmatched. I left excited and equipped to transform our campaigns using data-driven strategies.”

James

, Brand Strategist -

FMCG Industry

“The speaker was truly outstanding – clear, inspiring, and full of real-life examples. I learned how to use AI tools for audience segmentation and social media targeting, which I’ve already begun applying. The interactive workshops made the concepts feel real and applicable.”

Fatima

, Digital Marketing Manager -

Telecom Sector

“The case studies were eye-opening, especially the one on regional refining challenges and the role of Dangote Refinery. I gained both strategic and operational insights.”

Kofi

, Business Development Manager -

Energy Trading Industry

“I particularly appreciated the sessions on hedging and risk management — complex topics made simple and relevant to Africa’s oil market realities.”

Aisha

, Government Energy Policy Advisor -

Public Sector

“The instructor’s experience in both refining and trading brought unmatched depth to every topic. I left with practical tools for evaluating crude pricing strategies and refining margins.”

Chinedu

, Corporate Planning Analyst -

Oil & Gas Sector

“The facilitator made complex refining processes easy to understand and directly applicable to real operations. I now approach plant optimisation with far greater confidence.”

Thabo

, Process Engineer -

Sasol South Africa

“The modules on refined product trade and risk management were especially useful for my role.”

Ama

, Corporate Planning Analyst -

Downstream Energy Firm

“The course helped me understand both global benchmarks and the realities of African crude contracts.”

Joseph

, Business Development Manager -

National Oil Company

“What I appreciated most was how practical and personal the training was. I walked away with tools, confidence, and a better understanding of my team’s dynamics. The section on building resilient, high-performing teams was a highlight.”

Thulani

, Project Leader -

Energy Sector

“Outstanding delivery! The sessions were dynamic, inspiring, and relevant. I now understand how to build motivation that lasts—and I’ve already started applying the coaching model we practised on Day 4.”

Zanele

, Operations Manager -

Oil & Gas Sector

“This course redefined leadership for me. The facilitator was engaging, supportive and deeply insightful. I learned how to lead with authenticity, give meaningful feedback, and drive performance without pressure. Every team leader needs this.”

Amina

, HR Supervisor -

Financial Services

“Every part of this course was thoughtfully structured and rich in value. I particularly appreciated the focus on cultural transformation and staff engagement. The speaker’s passion made complex topics easy to grasp and enjoyable to explore.”

Suzi

, Operational Risk Lead -

Healthcare

“An eye-opening experience. The Monte Carlo and FMEA sessions were game changers for me. The instructor was incredibly engaging and clearly an expert. I’m now revamping our ERM strategy to better integrate with crisis response and staff training.”

Joe

, HSSE Manager -

Oil & Gas Sector

“The emotional intelligence and communication modules taught me to influence with empathy. I particularly enjoyed the coaching techniques and plan to use them in my upcoming performance conversations.”

Ali

, HR Business Partner -

Retail

“I discovered how to foster ownership through structured feedback and motivation tools. The group workshops were highly engaging and I’ll use these techniques to boost hybrid‑team engagement.”

Ben

, Project Manager -

Infrastructure

“I learned how to use motivational feedback effectively—I found the role‑play sessions very useful and enjoyed building accountability frameworks. I plan to implement weekly strength‑based check‑ins with my team.”

Sara

, Team Lead -

Software Development

“The emotional intelligence and communication modules taught me to influence with empathy. I particularly enjoyed the coaching techniques and plan to use them in my upcoming performance conversations.”

Courage

, HR Business Partner -

Retail

“I discovered how to foster ownership through structured feedback and motivation tools. The group workshops were highly engaging and I’ll use these techniques to boost hybrid‑team engagement.”

Blessing

, Project Manager -

Infrastructure

“I learned how to use motivational feedback effectively—I found the role‑play sessions very useful and enjoyed building accountability frameworks. I plan to implement weekly strength‑based check‑ins with my team.”

Kofi

, Team Lead -

Software Development

“The digital fluency and strategy modules were eye-opening. I enjoyed the peer simulations and will use the frameworks to accelerate our upcoming change initiatives.”

Wambui

, Operations Director -

Manufacturing

“The adaptive leadership models taught me to lead confidently amidst uncertainty. I found the change-framework exercises valuable and will use them in our digital transformation roadmap.”

Ifunanya

, Innovation Manager -

Energy

“I gained fresh insight into building team resilience through rituals and EI tools. I enjoyed the leadership sprints and plan to introduce weekly retros to strengthen psychological safety.”

Tariro

, Head of Transformation -

Technology

“What I enjoyed most was the balance between science and ethics. We weren’t just told how to influence consumers—we were taught when and why we should. I’ll be integrating these techniques into our strategic planning immediately.”

Chris

, Marketing Director -

Financial Services

“I found the tools like eye-tracking and EEG fascinating, and the hands-on sessions made it easy to understand how to apply them. The speaker’s expertise was exceptional.”

James

, Head of UX -

Retail Tech

“This course was a revelation. The speaker brought neuroscience to life with real marketing examples. I now understand how to create campaigns that truly resonate with our audience’s emotions.”

Ranya

, Brand Manager -

FMCG

“Brilliant course! The instructor’s depth of knowledge and passion for the subject kept us fully engaged. I particularly enjoyed learning about non-verbal communication—so powerful in business and beyond.”

Tunde

, Operations Supervisor -

Manufacturing

“I never imagined five days could transform the way I communicate. The speaker brought complex concepts to life with real-world examples. I especially valued the section on emotional intelligence—it’s already changing how I handle challenging situations.”

Jon

, Sales Director -

Technology

“The trainer was phenomenal—clear, engaging, and truly inspiring. I’ve learned how to read people better, communicate more effectively, and motivate my team with confidence. The role-play exercises were my favourite part—they made everything click.”

Elsa

, HR Manager -

Energy Sector

“A brilliant course – I really enjoyed it. I learned how to run sprint planning and retrospectives clearly. The real-world case studies were engaging, and I’ll apply these agile methods to our upcoming campaign delivery.”

Hope

, Team Lead -

Marketing

“Excellent! The risk register and planning modules taught me essential monitoring techniques. I enjoyed the group planning exercise and plan to introduce these structures into my team’s governance process.”

Bisi

, Business Analyst -

Financial Services

“I learned how to structure scope and stakeholder charts from day one. I found the agile workshop really useful and enjoyable, and I’ll use these tools to manage my first school digital upgrade project.”

Ama

, Project Coordinator -

Education Sector

“The case studies and group exercises made this more than a technical course—it gave us strategic insights too.”

Samira K

, Water Utilities Supervisor -

Morocco

“Finally a course that connects real-world plant operations to environmental policy and new technologies. Highly recommended.”

Faisal M

, Environmental Consultant -

UAE

“Excellent structure, practical content, and directly applicable to my work in municipal infrastructure planning.”

Rania H

, Civil Engineer -

Egypt Ministry of Housing

“I learned to balance creative ideation with structured testing. The real-world case examples were enlightening and enjoyable, and I plan to roll out monthly design sprints to refine our patient engagement projects.”

Sandra

, Innovation Lead -

Healthcare

“I discovered powerful techniques for framing pain points with clarity. The POV mapping exercises were invaluable, and I enjoyed iterating prototypes with peers. I’ll use these practices to elevate our customer journey workshops.”

Daniel

, Service Designer -

Oil Sector

“I learned how to uncover deep user insights through empathetic research. The prototyping labs were incredibly useful, and I really enjoyed the hands-on creative energy. I plan to incorporate daily ideation sprints into our product development process.”

Zainab

, Product Manager -

Tech Services

“I learned practical shoreline clean‑up methods and effective stakeholder communications. I enjoyed the scenario-based command exercises, and I plan to lead a multi-agency spill drill at our port facility.”

Faisal

, Environmental Coordinator -

Logistics

“Thanks you to the speaker who made this course so interesting. The legal and regulatory session clarified complex compliance requirements. I found the boom deployment drills informative, and I will apply these techniques in our next tanker bunkering operation.”

Omar

, HSE Specialist -

Shipping Company

“The instructor gave me lots of help and ideas. I learned to model spill spread and deploy containment equipment correctly. The simulation exercises were highly useful, and I enjoyed coordinating with fellow stakeholders. I plan to update our port emergency response manual based on these learnings.”

Hamed

, Port Operations Manager -

Maritime Terminal

“I discovered how to align ISO 22301 with our crisis planning. The recovery roadmap activity was eye-opening, and I’ll use the resilience maturity model to benchmark and improve our organisational readiness.”

Ali

, Emergency Response Lead  -

 Energy Sector

“The leadership and governance modules showed me how to build an empowered safety culture. I found the continuity design sessions highly relevant, and I plan to establish a cross-functional resilience board using the frameworks taught.”

Bruce

, Head of Security -

Critical Infrastructure

“I learned how to quantify resilience maturity and found the Black Swan scenario drills incredibly useful. I enjoyed the team simulations and will now implement foresight planning into our annual strategy process.”

Jacob

, Resilience Manager  -

 Financial Services

“Brilliant delivery and incredibly engaging! The content helped me move from a technical view of start-up to a leadership perspective. I now feel prepared to contribute to our plant commissioning in a meaningful and strategic way.”

Derak

, Technical Advisor -

Engineering Services

“Every day of this training was packed with value. I appreciated the structured breakdown of commissioning phases and especially the focus on troubleshooting strategies. I’ll be applying these frameworks directly in our upcoming project.”

Michael

, Operations Manager -

Chemical Manufacturing

“This course transformed my understanding of plant start-up. The speaker was dynamic and deeply knowledgeable, combining theory with practical insights I can apply immediately. The session on risk management alone was worth attending.”

Toni

, Commissioning Engineer -

Oil & Gas

“This course was so good that I would like to do it again! I learned how to present unit economics clearly and found the financial modelling section insightful. I enjoyed the real deck critiques and plan to use this format in our upcoming investor roadshow.”

Nkosi

, Business Development Lead -

eCommerce

“The instructor was really knowledgeable and helped all of the people on the course. The slide-by-slide walkthrough clarified what investors need to see. I enjoyed the storytelling workshops and will apply these techniques to our Q3 investor presentation.”

Lamine

, Product Manager -

Fintech

“I love this course! I learned how to structure the narrative arc and was able to craft a compelling business model slide. I found the peer pitch sessions highly useful and enjoyed refining my deck style. I plan to use this deck to attract our seed-funding round.”

Femi

, Co-Founder & CEO -

SaaS Startup

“The speaker was phenomenal—engaging, insightful, and clearly passionate about helping people grow. I enjoyed every moment, especially learning how to adapt my approach to different team personalities. This course gave me tools I’ll use for years.”

Claire

, Project Lead -

Financial Services

“A truly eye-opening experience. The blend of theory and hands-on team exercises made the learning stick. I especially appreciated the insights into followership—something rarely discussed but hugely impactful.”

Benjamin

, Operations Supervisor -

Logistics

“This course completely reframed how I think about teamwork. The speaker was incredibly knowledgeable and brought every topic to life with relatable examples. I learned how to build trust and use my team’s strengths, which I’m already applying in my department.”

Zainab

, HR Manager -

Telecommunications

“Exceptional content and delivery. I appreciated how the course brought together strategy, team leadership, and tactical planning in a cohesive framework. The speaker was brilliant—engaging, thought-provoking, and incredibly experienced.”

 Kolbe

, Commercial Director -

Industrial Engineering

“This course taught me not just how to manage key accounts, but how to think strategically about the entire customer lifecycle. The session on value proposition development was a highlight. I’ll be using this to reshape our enterprise client approach.”

Yvonne

, Client Services Director -

Financial Services

“An outstanding programme led by a true expert. The insights on account classification and persuasive communication were game-changing. I particularly valued the practical tools we can apply immediately. The speaker’s depth of knowledge and energy made every session inspiring.”

Jan

, Senior Sales Manager -

Telecommunications

“The best training I’ve attended on railway systems. I learned how to apply EN 50716 to a real-world procurement scenario. The teaching style was engaging, and I enjoyed the collaborative learning environment.”

Jim

, Cybersecurity Engineer -

Rail Technology Solutions

“An exceptionally well-structured course. The integration of RAMS with cyber risk assessment was enlightening. The speaker’s experience in signalling and safety compliance was clear in every session.”

Andrew

, Safety Compliance Specialist -

Railway Operations

“This course delivered beyond expectations. The speaker’s deep understanding of both cybersecurity and railway systems made complex standards easy to grasp. I especially valued the practical case studies—I now feel equipped to lead our cybersecurity upgrade initiative.”

Salim

, Rail Infrastructure Manager -

Public Transport Authority

“I discovered how to tailor messaging by audience segment and channel. The media rehearsal sessions were great fun, and I plan to apply this in our next executive interview.”

Esha

, Corporate Affairs Manager -

Healthcare

“The crisis communication simulation taught me how to deliver under pressure. I learned clear structures, enjoyed the role-play, and will use this during our monthly leadership briefings.”

Daniel

, Strategy Director -

Financial Services

“I learned how to map stakeholder needs and build messages strategically. I found the narrative frameworks especially useful and enjoyable, and I plan to use these to lead our upcoming transformation communications.”

Layla

, Head of Communications -

Energy

“Brilliant course! The case studies, interactive sessions, and expert instruction made the concepts stick. I’ll be using the contractor management insights immediately.”

Jack

, Operations Manager -

Energy Sector

“I found the budgeting and earned value sections especially useful. The exercises were relevant, and the practical examples helped me understand how to apply these tools back at work.”

Mostaffa

, Project Planner -

Oil & Gas

“The speaker’s depth of experience brought the entire shutdown process to life. I learned how to break down complex turnarounds into manageable components using the Critical Path Method. It’s given me real confidence for our upcoming plant outage.”

Octo

, Maintenance Superintendent -

Petrochemicals

“I discovered the power of swaps and options for managing price volatility. The risk-measurement labs were highly valuable, and I loved the global trade law discussions. I will implement strategic hedging in our next commercial planning cycle.”

Elouise

, Risk Manager -

Oil & Gas

“Understanding benchmark layers and product arbitrage was eye-opening. I found the netback margin workshops extremely practical, and I enjoyed framing real LP scenarios. I’ll apply this insight to improve our refinery unit economics.”

Abdul

, Refinery Planner -

Petrochemicals

“A really top class course that I enjoyed a lot. Despite having been an LNG engineer for many years, I still learned an enormous amount from this programme. Thank you!”

Oli

, Gas Engineer -

LNG Plant

“I learned how to structure formula-pricing contracts and found the crack-spread hedging tools incredibly useful. I thoroughly enjoyed the freight simulation sessions, and I plan to use these techniques to optimise our crude-buying strategy.”

Sven

, Trading Analyst -

Energy Firm

“Highly practical and hands-on. The capstone project was excellent — I left confident in analyzing risks and building an LNG investment case.”

Neema

, Petroleum Economist -

Government Energy Agency

“Essential for LNG project professionals. The training gave me the ability to build cashflow models and evaluate fiscal regimes for East African LNG projects.”

Abel

, Project Finance Analyst -

LNG Sector

“The speaker brought such energy and clarity to a complex subject. I gained practical tools like scenario planning and KRI mapping that I’ll immediately implement. The workshops were especially enjoyable—I left with a roadmap I can take straight to the boardroom.”

Anders

, Head of Audit -

Financial Services

“I discovered how to spot and remove bias in our team’s thinking. I enjoyed the real-world scenario simulations, and I plan to implement a decision-quality checklist in all leadership meetings.”

Michael

, Operations Lead -

Manufacturing

“Understanding the difference between intuitive and analytical decisions was eye-opening. The creative ideation sessions were valuable, and I’ll now use decision trees when evaluating vendor proposals.”

Fatima

, Business Analyst -

Finance

“I learned the seven-step problem-solving model and found the root-cause exercises really useful. I especially enjoyed using decision matrices, and I plan to lead a more structured decision workshop in our next project risk review.”

Steven

, Project Manager -

Construction

“I came from a finance background and was impressed by how accessible and relevant the material was. The instructor made complex concepts understandable, and the refining economics day was packed with insight I’ll use in my market evaluations.”

Alex

, Investment Analyst -

Energy Sector Finance

“A brilliant course from start to finish. I loved the real-world case studies, which helped me apply the technical concepts immediately. The catalytic cracking and sulphur recovery sessions were most useful for my role.”

Thandiwe

, Process Engineer -

Petrochemicals

“The speaker was incredibly knowledgeable and engaging. I especially appreciated how each process was broken down and linked to economic outcomes. The sessions on heavy oils and motor fuel production gave me new strategies to optimise unit performance.”

Omar

, Refinery Supervisor -

Oil & Gas Industry

“The speaker was top class. I discovered how to predict and prevent slugging in multiphase pipelines. I found the case‑study simulations with real fluid data engaging and will apply these insights in our new cathodic protection project.”

David

, Project Engineer -

Utilities

“Very informative and also enjoyable. Understanding flow number applications like Reynolds and Froude made design decisions much clearer. The P&ID integration was particularly useful; I’ll use it directly in our next compressor skid package.”

Amina

, Piping Lead -

Oil & Gas

“A great course! The speaker was very clever and knew all about the subject. I learned how to model multiphase flow regimes and apply pressure‑drop correlations accurately. The hands‑on calculation workshops were incredibly useful, and I enjoyed the pipe‑class selection exercises. I plan to revamp our system layouts with these tools.”

Oscar

, Mechanical Engineer -

Petrochemical

“I now have the knowledge to guide AI strategy in my organization while ensuring safety and regulatory compliance. Comprehensive and future-focused.”

Tunsi

, Safety & Risk Manager -

Rail Industry

“Expertly delivered and highly practical. The balance between technical detail, ethics, and real-world applications made this training invaluable for decision-making in AI adoption.”

Ali

, Railway Operations Director -

Public Transport Authority

“This course demystified AI and showed exactly how it can transform railway operations. The predictive maintenance module was a standout highlight. A game-changer for railway professionals!”

Mohannad

, Rail Infrastructure Manager -

Transport Sector

“An excellent experience! I especially valued the practice sessions and feedback on presentations. I’ve always struggled with speaking under pressure, but now I feel prepared and confident. The facilitator was outstanding!”

Tunde

, Project Manager -

Energy Sector

“This course opened my eyes to the hidden power of everyday communication. I now feel far more equipped to negotiate, coach, and influence across my team. The instructor’s energy and stories brought every concept to life.”

Amina

, Operations Supervisor -

Oil and Gas

The speaker’s approach was nothing short of transformational. I learned how to truly listen, structure my message for impact, and lead more persuasive conversations. The sessions were lively, insightful and left me eager to apply these tools immediately.”

Kwame

, HR Manager -

Healthcare Sector

“I discovered practical best practices for AI ethics and customer trust. I enjoyed the tool labs and will use the strategic roadmap templates to plan our AI upgrade in the new financial year.”

Elizabeth

, Digital Experience Lead -

E‑commerce

“The sentiment analysis module taught me how to measure emotional signals. I found the predictive support content really useful and will apply it to our escalation workflows.”

Salma

, Product Manager -

Telecom

“I learned to segment customer journeys for personalized AI support. The conversational design lab was incredibly useful, and I enjoyed prototyping a chatbot. I plan to integrate it into our onboarding flow next quarter.”

Youssef

, Head of CX -

Fintech

“The leadership and governance modules showed me how to build an empowered safety culture. I found the continuity design sessions highly relevant, and I plan to establish a cross-functional resilience board using the frameworks taught.”

Nomsa

, Head of Security  -

Critical Infrastructure

“I discovered how to align ISO 22301 with our crisis planning. The recovery roadmap activity was eye-opening, and I’ll use the resilience maturity model to benchmark and improve our organisational readiness.”

Tariro

, Emergency Response Lead  -

Energy Sector

“I learned how to quantify resilience maturity and found the Black Swan scenario drills incredibly useful. I enjoyed the team simulations and will now implement foresight planning into our annual strategy process.”

Khadija

, Resilience Manager -

Financial Services

“This course was a masterclass in emotional intelligence and leadership. The combination of tradition and vision was powerful, and I’ll be taking these frameworks into every leadership conversation from now on. Brilliantly delivered.”

Freedom

, Transformation Director -

Telecommunications

“The instructor’s depth of experience made every session feel practical and relevant. I especially appreciated the focus on human systems and storytelling. I’ve already started revising our change strategy using the Two Loops Model from Day 2.”

Kojo

, Programme Manager -

Public Utilities Sector

“An eye-opening course that truly changed the way I think about transformation. The facilitator created a warm, safe space for deep reflection, while equipping us with tools I can immediately use with my team. I now feel confident leading with both strength and empathy.”

Amadou

, HR Business Partner -

Oil & Gas

“What I enjoyed most was the structure and depth of the content. Each day built on the last, and the real-world examples made it practical. The instructor’s passion and clarity were outstanding. I’m already implementing the KPIs we covered on Day 1.”

Emily

, Senior Buyer -

Oil Sector

“The simulations and group work were a highlight—so immersive and practical. I now feel confident in using agile tools to manage our innovation pipeline. The trainer’s industry knowledge and real-life examples brought everything to life beautifully.”

Fatima

, Product Development Lead -

Healthcare Industry

“This course transformed how I think about branding in fast-paced environments. The agile planning and customer persona exercises were incredibly useful. The trainer made complex topics feel actionable, and I’m already applying what I learned to our next MVP.”

Samuel

, Marketing Manager -

Tech Start-Up

“This course completely changed the way I approach procurement. From tactical decisions to contingency planning, I now have the tools to lead with confidence. The speaker was inspiring—clear, insightful, and responsive to every question.”

Kwame

, Supply Chain Lead -

Telecommunications Industry

“The speaker’s expertise was exceptional—clear, practical, and engaging. I learned how to craft more agile, market-responsive brand strategies and loved the pricing techniques session. I’ll be revamping our product launch process using these frameworks.”

Len

, Brand Strategist -

FMCG Sector

“The instructor was absolutely world-class—his deep experience brought the material to life. I came away with a new understanding of procurement as a strategic function and how to align it with our business priorities. Day 2’s focus on supplier collaboration was a real eye-opener.”

Mariam

, Procurement Manager -

Construction Sector

“Transformative learning experience.”

“The facilitator made complex refining processes easy to understand and directly applicable to real operations. I now approach plant optimisation with far greater confidence.”

Thabo

, Process Engineer -

Sasol South Africa

“The course linked technical refining fundamentals with real trading and distribution challenges. Insightful and comprehensive.”

Chinedu A

, Corporate Planning Analyst -

International Oil Company

“I left with a practical framework for analyzing refinery economics and trading risks in African markets.

Essential for African downstream operations.”

Chinedu A

, Corporate Planning Analyst -

International Oil Company

“The session on self-leadership under stress transformed how I approach overload. The practical routines were hugely useful, and I plan to embed a stress-check debrief in every team shift rotation.”

Thabo

, Coordinator -

Healthcare

“I learned the link between leadership, culture and incident rates. I enjoyed building real action plans in the group exercises and will implement our risk-based communication strategy across my teams.”

Tom

, Operations Lead -

Municipal Utilities

“The HSE cultural change model gave me clarity on intervention planning. I found the leadership engagement framework particularly practical and plan to use it in our next safety culture review.”

Nila

, Safety Manager -

Oil & Gas

“Understanding overthinking cycles was eye-opening. I found the breathing techniques and journaling labs very helpful, and I enjoyed reflecting with peers. I’ll introduce brief mindful pauses in our daily stand‑ups.”

Bongani

, Team Lead -

Financial Services

“I learned how stress is driven by my own thinking patterns. The CBT tools were incredibly useful, and I enjoyed the mindfulness sessions. I plan to use these to manage high-pressure project deadlines effectively.”

Abel

, Operations Manager -

Logistics

“I learned how to conduct culture maturity assessments and found the ABC analysis tool very useful. I enjoyed the role-play workshops and will roll out a behavioural audit process on site starting next month.”

Salim

, HSE Supervisor -

Construction

“The way the trainer combined persuasion psychology with ethical negotiation was brilliant. I learned new ways to manage pressure and build trust. The client re-framing exercise was my favourite—I’ll definitely use these tools in contract reviews.”

Precious

, Senior Legal Advisor -

Construction

“I was blown away by the strategic adaptability framework and the trainer’s real-world examples. The role-play on closing tactics was incredibly insightful. I enjoyed the energy in the simulation labs and will apply this structured approach to my next cross-border negotiation.”

Chika

, M&A Manager -

Financial Services

“The speaker’s ability to break down complex psychological triggers was outstanding. I learned to apply advanced frameworks and found the high-pressure simulations hugely valuable. I most enjoyed the real-time peer feedback and will integrate these techniques in our upcoming international procurements.”

Tulip

, Commercial Director -

Energy Sector

“This course really helped me a lot. I discovered how to use hypothesis testing on patient flow data and found the root cause analysis exercises very insightful. I plan to drive a cross-department improvement project as part of our continuous improvement plan.”

Ely

, Operations Manager -

Healthcare

“I loved this course! The FMEA and control planning modules taught me structured risk prevention methods. I particularly enjoyed the stakeholder engagement exercises and will use these techniques to support our service improvement roadmap.”

Muhamad

, Quality Analyst -

Telecom

“Thank you to the speaker for this excellent course. I learned to perform capability studies and regression analysis to identify process inefficiencies. I found the DOE workshops exceptionally useful and enjoyed applying them in the project simulation. I plan to lead a waste-reduction initiative on our assembly line.”

Mohammed

, Production Supervisor -

Manufacturing

“Incredible speaker—passionate, experienced, and engaging. I enjoyed learning about how reconstruction can address long-term inequality and improve community resilience. I’m returning to my role with a new mindset and strategy toolkit.”

Kofi

, Urban Development Officer -

Municipal Government

“I learned how to use motivational feedback effectively—I found the role‑play sessions very useful and enjoyed building accountability frameworks. I plan to implement weekly strength‑based check‑ins with my team.”

Kofi

, Team Lead -

Software Development

“The best training I’ve attended in years. I particularly appreciated the sessions on integrating climate risk into recovery planning. The case studies and group exercises made everything highly practical.”

David

, Infrastructure Planner -

Public Works Authority

“Top class course. I discovered how structured fact-gathering improves credibility. The case-study workshops were engaging and insightful. I plan to introduce clear root-cause flows and evidence-based reports into our monthly safety reviews.”

Michael

, Operations Manager -

Oil and Gas

“It was great to be with such a knowledgeable speaker. The root-cause analysis tools taught me to dig deeper than surface issues. I found practicing interview techniques very useful, and I loved the dressing-down scenarios. I’m now drafting impactful, action-focused incident reports for the site.”

Ali

, Safety Supervisor -

Construction

“A truly enlightening course. The speaker’s depth of knowledge and her practical experiences brought the content to life. I learned how to implement PDNA effectively and design inclusive recovery plans. I will apply this directly in our NGO’s emergency response work.”

Sara

, Disaster Response Coordinator -

Non-Profit Sector

“Excellent! I learned how to separate unsafe acts from conditions and enjoyed the crash scene simulation. The interview-role plays were invaluable and I plan to use the six-step method and clear report structures to improve our site investigations.”

Olotunde

, HSE Officer -

Manufacturing

“I learned so much on this course. The focus on artificial lift and dehydration helped me grasp complex operations. I found the performance optimization sessions highly useful, and I plan to introduce reservoir-informed interventions to boost output.”

Daoud

, Production Supervisor -

Petrochemical

“Thank you for such a good course. Understanding well design and completion alongside production processes was eye-opening. I found the workshops on separation systems very engaging and will apply those learnings to improve production uptime.”

Ali

, Drilling Engineer -

Oil & Gas

“A great experience. I learned how subsurface fluid drive affects production rates. The reservoir-to-surface integration modules were incredibly useful, and I enjoyed working through the end-to-end case study. I plan to use this to optimise our field development strategies.”

Moosa

, Reservoir Engineer -

Energy Company

“The best training I’ve attended on railway systems. I learned how to apply EN 50716 to a real-world procurement scenario. The teaching style was engaging, and I enjoyed the collaborative learning environment.”

Jim

, Cybersecurity Engineer -

Rail Technology Solutions

“An exceptionally well-structured course. The integration of RAMS with cyber risk assessment was enlightening. The speaker’s experience in signalling and safety compliance was clear in every session.”

Andrew

, Safety Compliance Specialist -

Railway Operations

“This course delivered beyond expectations. The speaker’s deep understanding of both cybersecurity and railway systems made complex standards easy to grasp. I especially valued the practical case studies—I now feel equipped to lead our cybersecurity upgrade initiative.”

Salim

, Rail Infrastructure Manager -

Public Transport Authority

“What I enjoyed most was how hands-on and strategic the sessions were. It wasn’t just theory—we went through real tools I could take back and use. I especially liked the focus on AI opportunities and the interactive case studies.”

Bongiwe

, Procurement Coordinator -

Energy Sector

“I finally understand how poor master data creates chaos. This course helped me correct our classification structure and forecast more accurately. The speaker was brilliant—experienced, insightful, and extremely generous with real examples.”

Sarah

, Logistics Manager -

Healthcare Manufacturing

“This was the best training I’ve attended in years. The instructor explained complex concepts in a way that made them instantly applicable. I’ve already streamlined our ordering process based on what I learned on Day 4. Excellent delivery and very engaging.”

Fouad

, Inventory Analyst -

Food & Beverage Sector

“The speaker brought years of real-world wisdom and delivered it in a dynamic, relatable way. I learned how to keep my ‘edge’ in tough situations, and how to use positivity to influence those around me. I feel more empowered than ever.”

Joy

, Team Leader -

Banking

“Every session was powerful and practical. I loved the exercises on purpose and resilience, and how we learned to turn stress into strength. The speaker was inspiring—genuinely one of the best I’ve encountered.”

Zainab

, Regional Director -

Gas to Liquids

“This course reignited my motivation like never before. The speaker was incredibly engaging and made every concept resonate. I’ve already started applying what I learned about mindset and focus—and the impact is tangible.”

Efua

, HR Director -

FMCG

“What an exceptional learning experience. The speaker’s global insight and energy brought every session to life. I gained practical tools I’m now applying to influence decisions at senior levels—with measurable results already.”

Adewale

, Head of Operations -

Refining

“The content was pure gold. I learned how to read people more effectively, build trust quickly, and frame conversations for success. The storytelling exercises were a highlight, and I plan to apply these tools across our negotiation teams.”

James

, Commercial Strategy Manager -

Financial Services

“This course redefined how I approach influence. The instructor was world-class—engaging, relatable, and insightful. I especially appreciated the ethics-based approach and am already using these techniques to build stronger team engagement.”

Fatima

, Senior HR Officer -

Oil & Gas Sector

“Understanding API and EN codes gave me confidence in compliance reviews. I especially enjoyed the inspection simulations and will use the risk-based inspection approach in our next external audit. This is a really good course and I highly recommend it.”

Moosa

, HSE Advisor -

Utilities

“I learned how to calculate wall thickness and foundation loads accurately. The construction and NDE modules were extremely useful, and I enjoyed the case-study audits. I plan to apply this to our tank integrity management programme. The instructor was excellent and worked with me in the afternoons to help me with my work.”

Abdellatif

, Mechanical Engineer -

Oil & Gas

“The speaker was very knowledgeable and helped me learn a lot. The corrosion prevention and cathodic protection sessions taught me practical methods I hadn’t used before. I found the floating roof design examples engaging and will introduce these maintenance checks in my next scheduled shutdown.”

Ahmed

, Inspection Supervisor -

Chemical Plant

“Brilliant delivery and insights. The speaker combined real-world experience with engaging instruction. I particularly enjoyed learning about TRIZ and strategic implementation — I’ll apply these tools immediately in my continuous improvement team.”

Lindiwe

, Operations Manager -

Energy Sector

“The course exceeded all expectations. I loved the deep dive into regression and the practical DOE simulations. The speaker brought clarity to even the most advanced topics and made them approachable and actionable.”

Rachel

, Senior Quality Engineer -

Healthcare Technology

“The case studies and group exercises made this more than a technical course—it gave us strategic insights too.”

Samira K.

, Water Utilities Supervisor -

Morocco

“An incredible journey of discovery! The speaker’s expertise in statistics and operational improvement was second to none. I’ve learned how to design and interpret complex experiments and will use these skills to lead transformation projects more confidently.”

Ahmed

, Process Improvement Manager -

Refining

“Practical, relevant, and engaging – the instructor’s depth of knowledge and the regional case studies made this course invaluable for my role.”

Kofi

, Corporate Planner -

Oil Company

“This course merges global expertise with African realities. All of the sessions on clean fuel production and refinery economics were directly applicable to my work and I learned a lot from them.”

Lerato

, Energy Policy Advisor -

Govt Ministry

“Finally a course that connects real-world plant operations to environmental policy and new technologies. Highly recommended.”

Faisal M.

, Environmental Consultant, -

UAE

“This course is a must for anyone in refining. The course gave me clarity on crude assays and refining economics in Africa. The Dangote case study was particularly insightful.”

Joseph

, Refinery Process Engineer -

Oil Industry

“Excellent structure, practical content, and directly applicable to my work in municipal infrastructure planning.”

Rania H

, Civil Engineer -

Egypt Ministry of Housing

“The facilitator was brilliant—dynamic, practical, and deeply experienced. I found the sessions on emergency planning and psychological readiness incredibly valuable. I’m already integrating these tools into our emergency response drills and team briefings.”

Rachel

, HSE Supervisor -

Manufacturing

“The simulation exercises were intense and realistic—by far the best training I’ve had in crisis leadership. I learned not just what to do, but how to lead with calm, purpose, and clear communication. The media training and on-scene management modules were game changers.”

Ricky

, Security Manager -

Transportation Sector

“This course exceeded all expectations. The speaker’s insight into real-world crisis events brought the learning to life, and I especially valued the focus on human behaviour and team dynamics. I now feel far more confident leading my team during critical events.”

Aisha

, Emergency Response Coordinator -

Energy Infrastructure

“I am very happy with this course. I learned to apply 5‑Whys and Fishbone diagrams to patient flow issues. I enjoyed the group exercises and will lead a workshop to improve outpatient throughput using these methods.”

Emma

, Process Coordinator -

Healthcare

“The hydrate control and methanol injection training was very practical. I plan to apply these methods to reduce production downtime and improve safety protocols in our operations.”

Chris

, Supervisor -

Gas Processing Plant

“I enjoyed the compressor energy calculation sessions and gas sweetening modules. The insights into pipeline metering will directly improve our startup procedures.”

Aya

, Project Engineer -

LNG Facility

“I learned how to size and design separators correctly – crucial for my new field project. The hands-on workshops were immensely useful, and I plan to use the dehydration system calculations to optimise our current plant.”

Omar

, Production Engineer -

Energy Company

“The instructor could not have helped more. I am very grateful. The run‑chart and SIPOC modules taught me how to visualise data-driven opportunities. I found the statistical tools very useful and will use them to monitor our service-request turnaround times.”

Musa

, Quality Analyst -

Telecom

“A brilliant experience – I enjoyed every minute of this course. I learned to use process maps and Pareto charts to identify bottlenecks. The root‑cause exercises were enlightening, and I enjoyed the simulation session. I plan to implement a pilot project to reduce waste in our assembly line.”

Simeon

, Production Supervisor -

Manufacturing

“Very enjoyable and informative experience. I discovered how to manage LLM deployment ethically with policy frameworks. I found the monitoring infrastructure design highly valuable and will use these tools to build our AI compliance roadmap.”

Lina

, AI Governance Lead -

Telecom

“This was a really brilliant course. The privacy-by-design modules taught me to embed redaction and encryption into our LLM workflows. I particularly enjoyed the case studies and plan to adjust our data pipelines accordingly.”

Moosa

, Privacy Officer -

Healthcare Tech

“The speaker was fantastic and I learned so much. I learned to build secure prompts that reduce risk of sensitive data exposure. I found the misuse detection workshops very useful, and I enjoyed the AI policy sessions. I’ll now implement prompt guardrails in our loan-processing model.”

Abdul

, ML Engineer -

Financial Services

“The course bridged technical depth with commercial insights. The mix of technology, case studies, and economics made this course incredibly valuable for both operational and strategic decision-making.”

Tunde

, Refinery Operations Manager -

Downstream Oil & Gas

“Comprehensive and practical – I now have a full picture of refining – from crude assays to clean fuel standards and operational economics. The instructor brought real-world experience into every session.”

Aminata

, Corporate Planning -

Energy Industry

“A must-attend for refining professionals! The course provided a clear understanding of both refining technologies and economic realities in West Africa. The Dangote case study was especially insightful.”

Oluwaseun

, Process Engineer -

Refining Sector

“I discovered how to integrate probabilistic risk weights into project metrics. I enjoyed the interactive financial model tools and plan to implement risk-adjusted valuation in our upcoming investment committee presentations.”

Zoe

, Risk Manager -

Oil & Gas

“The NPV and real options modules taught me to quantify commercial risk. I found the market dynamics sessions engaging and will use the evaluation frameworks in our field viability assessments.”

Tunde

, Petroleum Engineer -

Technical Advisory

“I learned to build dynamic cash flow models for upstream projects. The uncertainty analysis was highly useful, and I enjoyed applying scenario planning to real case studies. I plan to use these techniques to enhance our next investment appraisal.”

Aisha

, Investment Analyst -

Energy Fund

“An exceptional course! The speaker combined academic expertise with real-world application perfectly. I loved the problem-based learning approach—it kept everything relevant and practical.”

Thabo

, Engineering Supervisor -

Energy Sector

“This was the best technical training I have ever attended. The instructor made advanced optimisation techniques feel accessible and exciting. I especially enjoyed learning Genetic Algorithms through real business problems—it was eye-opening.”

Michael

, Operations Manager -

Manufacturing

“The professor’s depth of knowledge was astounding—he explained complex concepts with such clarity. I gained practical skills in machine learning and Monte Carlo simulations that I can immediately apply to my work. The hands-on exercises were simply brilliant.”

Fatima

, Data Analyst -

Finance Sector

“What I appreciated most was how practical and personal the training was. I walked away with tools, confidence, and a better understanding of my team’s dynamics. The section on building resilient, high-performing teams was a highlight.”

Thulani

, Project Leader -

Energy Sector

“Outstanding delivery! The sessions were dynamic, inspiring, and relevant. I now understand how to build motivation that lasts—and I’ve already started applying the coaching model we practised on Day 4.”

James

, Operations Manager -

Oil & Gas Sector

“This course redefined leadership for me. The facilitator was engaging, supportive and deeply insightful. I learned how to lead with authenticity, give meaningful feedback, and drive performance without pressure. Every team leader needs this.”

Amina

, HR Supervisor -

Financial Services

“A transformative learning experience. The facilitator made complex refining processes easy to understand and directly applicable to real operations. I now approach plant optimisation with far greater confidence.”

Thabo

, Process Engineer -

NNPC

“Practical and eye-opening. The case studies on Niger Delta pipeline spills and remediation efforts were invaluable for both my technical and community engagement work.”

Ngozi

, Environmental Consultant -

NGO in the Niger Delta

“This is critical training for Nigerian oil operations. This course gave me the tools to understand sabotage risks and how to implement effective spill response strategies.”

Chukwudi

, HSE Manager -

Oil Company (Nigeria)

“Excellent delivery and deeply relevant content. The personal assessments and simulation exercises gave me new insight into my leadership style. I left this course with not just tools, but the confidence to make better decisions when everything’s on the line.”

Samuel

, Emergency Planning Lead -

Oil & Gas

“The instructor’s passion and experience were outstanding. Learning to separate causes from symptoms and use structure changed the way I approach problems. The exercises were eye-opening, and I’ve already started applying them in my work.”

Grace

, Risk Manager -

Manufacturing Industry

“This course was absolutely transformative. The trainer was incredibly engaging and brought every case study to life. I especially appreciated the focus on stress responses and groupthink—two areas I hadn’t fully considered before. I feel far more confident in my decision-making now.”

Ahmed

, Operations Supervisor -

Energy Sector

“This course was absolutely transformative. The trainer was incredibly engaging and brought every case study to life. I especially appreciated the focus on stress responses and groupthink—two areas I hadn’t fully considered before. I feel far more confident in my decision-making now.”

Thandi

, Operations Supervisor -

Energy Sector

“A brilliant combination of theory and application. The trainer’s experience and insights made the sessions so dynamic. I’ve come away with tools I can use straight away in our emergency planning workflows.”

Emily

, Senior Planner -

Public Sector Infrastructure

“The practical sessions were the highlight. I especially appreciated the exercises that made us assess our own organisational capabilities. I’ll be integrating these strategies into our crisis response protocols immediately.”

Steve

, Operations Manager -

Energy Industry

“This course has been a game-changer for me. I now have a structured framework for planning and managing emergencies, from SOPs to stakeholder engagement. The speaker was incredibly knowledgeable and engaging.”

Noora

, Health & Safety Coordinator -

Healthcare Sector

“Thank you to the speaker for all the help he gave me. I discovered how to integrate probabilistic risk weights into project metrics. I enjoyed the interactive financial model tools and plan to implement risk-adjusted valuation in our upcoming investment committee presentations.”

Zoe

, Risk Manager -

Oil & Gas

“It was brilliant from start to finish. The NPV and real options modules taught me to quantify commercial risk. I found the market dynamics sessions engaging and will use the evaluation frameworks in our field viability assessments.”

Kwame

, Petroleum Engineer -

Technical Advisory

“A top class course. I learned to build dynamic cash flow models for upstream projects. The uncertainty analysis was highly useful, and I enjoyed applying scenario planning to real case studies. I plan to use these techniques to enhance our next investment appraisal.”

Ahmed

, Investment Analyst -

Energy Fund

“The best course I have ever been on. I learned to combine behavioural psychology with leadership influence. The Bowtie risk sessions were incredibly useful, and I loved the interactive investigation role-play. I plan to embed these into our leadership safety rounds.”

Ali

, HSE Manager -

Oil & Gas

“The speaker was so helpful – nothing was too much trouble. The deep dive into human factors shifted my thinking entirely. I found the leadership engagement tools very powerful, and I enjoyed the group scenario workshops. I’ll roll out a values-led safety messaging campaign across my sites.”

Koli

, Operations Director -

Construction

Sub-Saharan African Perspectives of Refining Technology & Operations

“The NTUiTiV Difference” – This is Why This Course is Right for You

Master refining technologies, operations, and economics tailored to Sub-Saharan Africa’s evolving downstream landscape — from crude assays to clean fuel standards.

Course Overview

Why this course is important

Who should attend

What you will learn

What participants say